We don't just fix it when it breaks. Our Proactive managed service plans offer you confidence always


Have a look at what we offer below

Confidence

Yeah, that's right our main feature is confidence

We want you to feel confident using your devices no matter your skill level

we can help as little or as much as you want with some plans including being fully covered for most issues

If an issue occurs and you are not sure what to do, something has come up on the screen or even a suspicious email that you are not quite sure about just ask us, even what device you should buy when we say anything we mean anything

There is no such thing as a silly question, If anything crops up that you are stuck on, or want to further your knowledge you can ask us anything

With multiple ways to contact us for any eventuality

LiveChat with us directly from your computer or email/phone/text or even in person whatever you are comfortable with

Full-Featured Managed Antivirus Service

You are not stuck with that one antivirus we constantly monitor and rate the best available and can swap you to the best one if anything changes

We handle all of the scans and monitoring all you have to do is use your computer if anything is flagged as suspicious we fix it remotely and contact you when needed

 

To Do add more info

Complete Monitoring and Diagnostic System

We can keep logs of crashed programs and other general windows errors to help keep track of patterns to diagnose issues faster

Monitor Hardware to make sure your device is running as it should be such as

  • CPU: keep track of the temperature and make sure its not running too hot for too long
  • RAM: Things slowing down too fast, something might be eating up all your ram, We can track when and why
  • Hard Drive or SSD Health: Keep your data safe these things don't last forever we can catch it before it goes kaput by monitoring usage and health values
  • Batteries: We can even monitor your battery health make sure it's lasting as long as it should

Keep all your programs and windows up to date making sure you have all the necessary security updates as well as making sure the correct and up-to-date drivers are installed

We can Monitor as little or as much as you allow us, Fully customizable to your needs

Remote Support

We can help no matter where you live

With built-in remote support, all you have to do is ask for help and we can send a remote request across which looks like this

A lot of people are scared by the idea of remote support, thinking someone could take over anytime they want but with our system, you are in control and we can help only when you request and need it

With this system, if something pops in the middle of your work that's stopping you from getting on, all you have to do is contact us and we can be there with you to get you back on track

Tools

We include and are constantly working on adding more handy tools, websites and programs into our package, which are easily accessible using our tray icon

Get quick access to our live-chat and other contact information, links to great websites and other tools

For those of you with a higher skill level, we also include some handy quick-access scripts and fixes, our example one here is a speedy way to clear your printer queue

we are constantly speaking with customers to find out what might be good to add to  this menu as well as coming up with easy-to-use one-click fixes for common issues

Check out our plans below or contact us for a custom solution

If you know what your doing but want help available pick me

£34.99
Yearly
£2.99
Monthly

Run into issues fairly regularly? This one is for you

£59.99
Yearly
£5.99
Monthly

You and technology really dont get along Let us handle it for you

£99.99
Yearly
£8.99
Monthly

So Protect IT Lite..

  • Viruses and Scams

    We know no antivirus is full proof so if one slips through the net we will jump in and fix it for discounted prices. If you get an email or phone call that's suspicious we can screen it for you.

  • Remote Support

    Once a week you can get a free quick remote support session(20 minutes). Something pops up on the screen that you are not sure about we will be there to help. If you need remote help for longer this is charged at a discounted rate

  • General Support

    Phone, Email, Text, LiveChat whatever easiest you can pester us with any tech-related question

  • Discounts

    With the monitoring, it makes diagnosing issues a lot faster, so when it comes to bringing your device into the shop to fix issues it all costs less,

So Protect IT Max..

  • Priority Support

    When you need help we will do everything in our power to get you back on track We will aim to reply to all forms of contact within the hour if possible or that business day

  • Viruses and Scams

    Any virus/Scam related issue is fully covered, We know no antivirus is full proof so if one slips through the net we will jump in and fix it. If you get an email or phone call that's suspicious we can screen it for you.

  • Remote Support

    Quick (20 minutes per day) remote supports are fully covered. Something pops up on the screen that you are not sure about we will be there to help

  • General Support

    Phone, Email, Text, LiveChat whatever easiest you can pester us with any tech-related question

  • Discounts

    With the monitoring, it makes diagnosing issues a lot faster, so when it comes to bringing your device into the shop to fix issues it all costs less, on top of that you also don't have to pay our standard bench and diagnostics fees saving you up to £35 by default

  • Tutorials

    Free access to our in-person and online classes, We will be running group events in the future to teach people various topics around technology, as well as running repair cafe-type events

So Protect IT Ultimate..

  • Priority Support

    When you need help we will do everything in our power to get you back on track We will aim to reply to all forms of contact within the hour and for emergencies, we will give you a secret phone number. Out of hours support is also available but it has to be prearranged to fit both of us

  • Viruses and Scams

    Any virus/Scam related issue is fully covered, We know no antivirus is full proof so if one slips through the net we will jump in and fix it. If you get an email or phone call that's suspicious we can screen it for you. We will also monitor any data breaches and reach out to you if we think it's a good idea to change your passwords

  • Remote Support

    remote supports are fully covered. Something pops up on the screen that you are not sure about we will be there to help

  • General Support

    Phone, Email, Text, LiveChat whatever easiest you can pester us with any tech-related question

  • Discounts

    With the monitoring, it makes diagnosing issues a lot faster, so when it comes to bringing your device into the shop to fix issues it all costs less, on top of that you also don't have to pay our standard bench and diagnostics fees saving you up to £35 by default

  • Tutorials

    Free access to our in-person and online classes, We will be running group events in the future to teach people various topics around technology, as well as running repair cafe-type events

Contact us now